At BCFreshBerries, your satisfaction is our top priority. We stand behind the quality of our fresh berries with our 100% money-back guarantee.
Our Guarantee
We want you to be completely satisfied with your berry purchase. If you’re not happy with your order for any reason, we offer:
- Full or partial refund of your purchase
- Product replacement on our next scheduled delivery
Refund Process
- Fill out the form here
- Our team will process your refund within 7 business days
- The refund will be issued to your original payment method
No need to return the product – we trust our customers and value your feedback.
Replacement Orders
If you prefer a replacement instead of a refund:
- Fill out the form here
- We’ll notify you of the next delivery date via text and email
Important Notes
- For replacements, no need to return the original product
- Refunds will be processed to the original payment method
- For orders paid by credit card, please allow an additional 5-10 business days for the refund to appear on your statement
- Questions? Contact us at info@bcfreshberries.com
We appreciate your business and are committed to ensuring your complete satisfaction with our fresh berries.