Terms and Conditions
1. Introduction Welcome to BCFreshBerries, specializing in providing premium fresh berries across over 250 cities in Canada. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions of use.
2. Services Offered We offer fresh berries for sale which customers can pre-order through our website. Details regarding pickup and delivery will be communicated via SMS.
3. SMS Communication Consent By submitting your phone number on our website, you agree to receive text messages from us regarding order confirmations, pickup details, and promotional offers. Message frequency may vary. You may reply STOP to unsubscribe at any time.
4. Accurate Information It is your responsibility to provide accurate and current information including a correct mobile phone number. Do not provide landline numbers as they cannot receive text messages.
5. Cancellations and Refunds Customers can cancel their orders within [specify time frame] of placing them by contacting our customer service. Refunds will be processed according to our refund policy outlined on our website.
6. Limitation of Liability BCFreshBerries will not be liable for any delays or failures in performance resulting from acts beyond its control, including but not limited to acts of nature, changes to law or regulations, and national emergencies.
Privacy Policy
1. Introduction At BCFreshBerries, we respect your privacy and are committed to protecting your personal information. This policy outlines the types of information we collect from you and how it is used.
2. Information Collection When you place an order, we collect your name, contact information, and address. This information is used to process your orders and to inform you about the status of your orders.
3. Use of Your Information We use your information to manage your orders and to send you promotional offers unless you have opted out. We may also use your information to improve our services and website through customer feedback.
4. Consent to Communication By providing your phone number, you consent to receive SMS communications from us as detailed in our Terms and Conditions.
5. Data Protection We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
6. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.